There have been at least 21 reports of explosions, according to ABC News. In several reports, the entire top of the machine blew off and sprayed metal shrapnel across the room.
The incidents primarily occurred when bulky items like bedding or water-resistant items were washed on the high-speed spin cycle. Consumers should only use the delicate cycle when washing these items.
You can visit www.Samsung.com/us/suport/tlw to check if your washing machine is affected.
Last month, a class action lawsuit was filed in New Jersey. Lawyers say the problem is a support rod that can break during spin cycles. The lead plaintiffs in the class action include:
- A woman from Texas whose washing machine exploded so violently that it broke through the wall of her garage and into her living room.
- A woman from Indiana who said Samsung reimbursed her for the washing machine, but refused to pay for property damage caused by the explosion.
- A woman from Georgia who said the explosion sounded like “a bomb went off,” and occurred when she and her 4 year-old son were standing nearby.
The class action lawsuit was filed on August 12, 2016 in the U.S. District Court for New Jersey — In Re: Moore et al. vs. Samsung Electronics — Case No. 2:16-cv-04966.