VIVI has recalled about 24,000 e-bike batteries that can overheat, catch on fire, or explode and cause serious burn injuries.
According to the recall warning: “The recalled lithium-ion batteries can overheat, posing fire and burn hazards.”
No injuries were reported in the recall, but there were 14 reports of the batteries overheating, including 3 reports of fires.
VIVI is a low-cost e-bike manufacturer located in China. The defective batteries were included along with VIVI e-bikes that were sold on Amazon and other websites from December 2020 to November 2023.
The price of the recalled e-bikes ranged from $365 to $950.
The recall involves 36-volt rechargeable lithium-ion batteries that were included with certain VIVI e-bikes before November 2023.
To check if your e-bike was recalled, look for the model number on the sales order document. It may also be on the e-bike frame. The battery model number is on the battery itself, and “VIVI” is on the downtube.
The following e-bike model numbers and battery model numbers are included in this recall:
Affected E-Bike Model Number | Recalled Battery Model Number |
---|---|
C26 | WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0B |
MT20 | WT0261, SKD014, ZBL-36V10.4Ah LH |
Z3 | TCRFD111005YY |
M026SH | 36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016A |
H6 | EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003A |
H7 | EB3610C5B, 36V-10.4AH-374.4Wh |
MT26H | ZBL-36V8Ah ZK |
26LGB | EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH |
M026TGB | EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH |
MT26G | EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH |
FM20 | WT0289, EB3608B2S, 36V-8AH-288WH |
F20 | 36V-8AH-288WH, EB3608B4S |
S3 | TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005B |
Z1 | TT09F01 |
Z2 | TT09F01 |
Customers should immediately stop using the recalled e-bike batteries and contact VIVI for a free replacement battery and charger. For more information, visit the recall website at https://viviebikes.com/pages/recall.