Netgear Inc., of San Jose, California is recalling about 7,300 power adapters for outdoor Arlo cameras that were sold in the United States, plus 400 that were sold in Canada, due to a potential fire hazard.
Netgear has received 7 reports of the power adapter cord melting and overheating, resulting in 1 fire. There have been no reports of injuries.
According to a recall notice posted by the U.S. Consumer Product Safety Commission (CPSC) on December 5, 2017:
“Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.”
This recall involves all Model #VMA4700 NETGEAR Arlo outdoor power adapter accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras. Part #332-10985-01 is on the back of the adapter.
The black adapter comes with a weatherproof connector on one end and an adapter on the other end. The brand “Arlo” is printed on the front of the adapter. The cord measures about 8 feet long.
The power adapters were sold for about $20 at Fry’s electronics stores nationwide and online between June and October 2017.
Consumers should stop using the recalled power adapters, unplug them from the camera, and contact Netgear for a full refund.
For more information, call Netgear toll-free at 866-243-0513 from 9 a.m. to 5 p.m. CT Monday through Friday or visit online at www.Arlo.com and click on the recall tab at the top of the page.