According to BuzzFeed News, EOS has agreed to settle 10 class actions. Consumers are eligible to receive up to $75 for verified medical expenses, $15 in cash, $20 worth of EOS products, or up to $4,000 depending on their injuries.
EOS lip balm was endorsed by beauty bloggers and celebrity “brand ambassadors.” It was a hit stocking-stuffer last year. Instead of smooth lips, lawyers say thousands of consumers developed skin rashes, dryness, bleeding, blisters, or cracked lips.
The first lawsuit was filed by Rachel Cronin. She said the $2.99 EOS “Summer Fruit” lip balm she bought at Target caused her lips to become “sandpaper” dry within hours.
She reapplied the lip balm hoping it would soften her lips. By the next day, her lips were “flaking and bleeding” and she needed medical attention for “severe blistering and rashes” that lasted another 10 days.
Cronin filed the class action on January 12, 2016 and agreed to a settlement within 15 days. These photos she posted online went viral:
EOS has now agreed to settle 10 more class actions. The proposal must still be approved by a judge. Details will be released over the next few months.
In the meantime, EOS released the following statement:
We are pleased that there is an amicable settlement of the lawsuits. We stand behind our products and the ingredients we use. The settlement does not warrant any changes to eos product formulations or imply any wrongdoing. All our products meet or exceed all safety and quality standards set by our industry and are validated by rigorous safety testing conducted by independent labs.”
Source: EOS Lip Balm Lawsuit