HP issued the recall after the company discovered that a small number of the computers could pose a safety concern for customers, according to CNET.

There have been at least 8 reports of the battery packs overheating, melting or charring, HP said. Three of the incidences included reports of property damage in excess of $4,500, and one report of a first degree burn to a hand.

The potentially defective batteries were sold with or as accessories for the following products:

  • HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series)
  • HPx360 310 G2
  • HP Envy m6
  • HP Pavilion x360
  • HP 11
  • HP ZBook (17 G3, 17 G4, and Studio G3)
  • Mobile Workstations

Affected batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation or for any of the products listed above.

Lithium-ion batteries for affected HP devices were distributed from December 2015 to December 2017.

The recall affects about 0.1% of all laptops sold by HP over the last 2 years, the company said.

If you purchased any of the above devices, you should contact Hewlett-Packard to request a free replacement.

Source: FOX 5 San Diego

Ray Simon

Posted by Ray Simon

Ray Simon is a veteran copywriter with more than a decade's worth of experience in the field. He studied journalism at Vanderbilt University, graduating Cum Lade in 2007. Ray currently specializes in writing content and news articles for independent publications.

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