The problem is that the hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards.
Xtava LLC has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and 2 reports of a minor electrical shock.
Four of the reported burn incidents resulted in a blister to the hand, wrist or finger. One consumer reported a severe burn.
The recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle.
Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have “xtava” imprinted on the blower end of the hair dryer.
They were sold online at Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a hair care kit.
Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.
For more information, call Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or visit https://recall-xtava-allure.expertinquiry.com.